Need help?

Many questions are answered here. If your question is not covered, please fill out the form on the right.

  1. When did registration open?
  2. What is the cost of registration?
  3. How do I make my conference registration?
  4. What is covered in the registration fee?
  5. What if I need to cancel my conference registration?
  6. What if I need to make a change to my conference registration?
  7. What is the cost of the hotel?
  8. How do I make my hotel room reservation?
  9. Are there fundraising resources for this event?
  10. Won't my donors be surprised by the amount of money I need to raise for this event?
  11. I would like to make a financial contribution so that staff who may be in financial need can attend the conference—how can I do that?
  12. What may I pay for with my p-card?
  13. May I purchase tickets to one of the local attractions with my p-card?
  14. Do we get any discounts from Disney?
  15. May I invite donors and/or ministry partners to this event?
  16. Are there childcare options at the conference?
  17. I have special dietary needs—will you be able to meet them?
  18. How do I get from the Orlando airport to Disney’s Coronado Springs Resort®?
  19. What’s up with the Disney wristbands?

1. When did registration open?
Early registration opened May 15 and ended June 30. Regular registration opened July 1.

2. What is the cost of registration?
Registration Rates (since July 1):

  • EDGE Corps Staff: $549
  • Eagle Lake Emerging Leaders Program: $549.00
  • Staff-in-Training, Nav Intern, and Mission Staff: $599
  • All other staff: $649
  • Guests and Ministry Partners: $649.00
You have the option to pay your registration in full now or pay a non-refundable $100 deposit.

If you choose to make partial payments you will receive monthly reminders until your balance is paid in full. In order to make a partial payment please change the payment amount below.

Final payment is due no later than September 30, 2015.

You will receive an error message if you go over your credit card limit

3. How do I register for the conference?
Go to the registration page.

4. What is covered in the registration fee?
The registration fee covers the cost of the meeting rooms, AV support, speaker transportation, and other costs specific to the meetings. Hotel costs are separate, as are tickets to Disney® theme parks or other activities.

5. What if I need to cancel my conference registration?
If you need to cancel, you will be refunded all but $100 per person. This covers the cost of processing your cancellation. But please don’t cancel; we're looking forward to seeing you in Florida!

6. What if I need to make a change to my conference registration?
Use the "Edit My Registration" link in your confirmation email. You will be asked to enter your email address and the password you chose for this registration.

Make your change(s) and follow the instructions to "Finish" your registration. You may see a page that requests additional payment information. If your change(s) do not include an additional payment, hit "Skip" or "Save and Close." You will then see your updated confirmation page.

7. What is the cost of the hotel?
The conference room rate is $139 per night for up to four occupants. You may reserve additional nights for your personal stay at the same rate (plus tax) based upon availability.

8. How do I make my hotel room reservation?
Complete instructions are available under the “Hotel/Travel” tab.

9. Are there fundraising resources for this event?
Yes! These downloadable resources can be found under the tab at the top of the page called Fundraising Help. Our MPD team is the best!

10. Won't my donors be surprised by the amount of money I need to raise for this event?
Testimonies affirm that your donors will not be surprised by the costs for this professional development event. Most of them know what these types of national events cost.

Further testimonies affirm that if you use the form letter provided (making it your own), and the additional funding resources developed for this event you should be able to raise all the funds needed to cover your costs. These downloadable resources can be found under the Fundraising Help tab at the top of the page.

The National Staff Conference team is praying with you, believing God will provide what you need.

11. I would like to make a financial contribution so that staff who may be in financial need can attend the conference—how can I do that?
That’s very nice. Thanks for asking. There are two options for you:
1) Identify a specific staff person or staff couple you would like to help. Provide them with your p-card number to use when they register.
2) Make a contribution to the general National Staff Conference assistance fund.

  • Go to the online donation form.These monies will be distributed to the Missions and they will use these funds to assist staff they have identified with a financial need. Receipts will be provided for contributions made to this fund.

12. What may I pay for with my p-card?

  • Transportation for yourself
  • Transportation for your spouse if he/she is considered staff. (Spouses of Navigator Representatives and Navigator Interns are usually considered staff.)
  • Conference registration
  • Hotel registration for the days you’re there on Navigator business
  • Entertainment related to your staff team (theme park tickets, for example.) See question 14.
  • Meals for you and your spouse which are not provided during the conference

13. May I purchase tickets to one of the local attractions with my p-card?
You may buy tickets to the theme parks and other local attractions with your p-card if it fits the following guidelines:

  • You need to attend the theme park as a work team. “Entertainment” is an appropriate business expense, but the entertainment needs to be connected to your job. In this case, it would be building relationships with your co-workers. If two or more co-workers go to a theme park together, it can be considered business entertainment.
  • You may purchase a ticket for yourself and your spouse with your p-card, but not your children. If you include your children in the team activity, their expenses need to be covered separately.

14. Do we get any discounts from Disney?
Yes, conference attendees and their families are eligible for discounted tickets. Visit the Navigator-specific Disney site for details.

15. May I invite donors and/or ministry partners to this event?
This is primarily a staff conference. Some prospective staff will attend, as will some ministry partners who are especially engaged in Nav ministry. So before inviting any of your ministry partners, please ask yourself if you’d consider them uniquely involved or strategic in what you do.

16. Are there childcare options at the conference?
Yes. There is a cry room for parents and children under three. (Not that we expect parents to be doing much crying.) Also, there are a limited number of spaces available for a children’s program during the plenary sessions for kids 4-12 years of age. Read the complete information here.

17. I have special dietary needs—will you be able to meet them?
The hotel is able to offer special meals for vegetarians, diabetics, and those who need gluten-free meals. Unfortunately, we will not be able to provide special meals for any other categories. You meatatarians will have to figure it out for yourselves. Or learn to eat your vegetables.

18. How do I get from the Orlando airport to Disney’s Coronado Springs Resort®?
Disney provides door-to-door service. Cool, huh? Details are on the Transportation page. It is suggested you sign up for transportation at least 30 days before the conference.

19. What’s up with the Disney wristbands?
Everyone who is registered at the Disney Coronado Springs Resort will receive a wrist band upon check-in. This rubbery band is embedded with an electronic device that will serve many functions:

  • Room key
  • Charge your restaurant expenses to your room
  • Charge Disney store purchases to your room
  • Act as an e-ticket for Disney theme parks (if you’ve purchased tickets in advance)

You are still free to use a credit card for any purchase you make.

May I select my own color wrist band?
All the wrist bands issued at check-in will be a stylish neutral platinum (okay, gray). If you really want a different color, you may contact the hotel to request your color and they will mail your wrist band to you. THIS MUST BE DONE BY OCTOBER 27 to ensure delivery. Call 407-939-1000.

May I get wrist bands for my children who are attending the conference?
Everyone whose name is on the room reservation will be issued a wrist band. Upon request, your children’s wrist bands can be limited to room access, making their wrist bands a little less magical than yours. You may make this request either in advance or at check-in.

Do I have to wear the wrist band?
No, the band is very versatile. You may use it as a pocket band or a purse band. However, use as a rock band is not recommended.